26Dec

how to qualify for metro mobility rides

Patrons have the right to use the service if a decision has not been made within 30 days of the completion of the appeal process. Application for METROLift Service Form. The application must be completed by both you and your doctor. As an Access customer, you are eligible for the Free Fare program, so you can ride most bus and rail systems within Los Angeles County, including Metrolink, for free. Eligibility cannot be granted based solely on the lack of curb cuts or other environmental barriers, distance to the bus stop, or because METROLift is perceived to be safer or more convenient than local bus service. SUN Mobility also announced its partnership with the City’s MetroRide, a shared mobility solution to solve first and last-mile connectivity for Metro rails. Please turn on JavaScript and try again. "These trips will all be following state guidelines for physical distancing and will only transport as many customers as is safe for the vehicle," the Met Council said. Each ride costs $5; companions may ride free. Prospective jurors who are not selected for jury duty may ask the court for a METRO jury pass to complete their trip home. Dial 711 and the number you need. RIde Program. You may also participate by telephone. be furnished in writing within 21 days. Have you ever received " orientation and mobility training "or " travel training?" Triennial Review and National Transit Database (NTD) Reports, MACS-WEB (METROLift Trip Planner Screen Reader Version). If you are not familiar with riding fixed-route bus and rail and would like to learn, please call 713-750-4234 to speak with a METRO Travel Trainer who will assist you. Please click here for more information. How To Ride. 213.922.2811 Sharedmobility@metro.net A mobility aid belongs to any class of three or more wheel devices, usable indoors, and designed for and used by individuals with mobility impairments, whether operated manually or powered. 30-Day Pass : Valid for 30 consecutive days from the first tap. The application and Ride Guide are available in alternate formats and in Spanish upon request by calling 816-842-9070 and pressing option 5 … 30-Day + Zone 1 Pass : Ride Metro for 30 consecutive days from the first tap. Call the METROLift Customer Service and Eligibility Department at 713-225-0119 between 10 a.m. and 5 p.m., Monday-Friday, and ask that a METROLift application for certification of eligibility be mailed to you. After watching the video and reading the accompanying article, if you want to apply for RIDES and believe you qualify, the forms you will need to apply are found below. To qualify, show your Metro Mobility card or transfer, Metro Transit temporary ID, Minnesota driver’s license/state ID with an “A” or “L” endorsement. Local transportation authorities in jurisdictions around the nation, app platforms like Lyft, Dial-A-Ride, and many other programs and volunteer services offer free rides for senior citizens. Generally people are eligible for up to four years. > Learn more about Metro Mobility. People with qualifying disabilities who possess a Reduced Fare SmarTrip® Photo ID Card may ride for half the peak fare on Metrobus, Metrorail, and other participating transit agencies. Yes No If " yes," please list any METRO bus routes on which you can travel: 11. Download your ADA Dial-a-Ride Eligibility Application here, or call the Valley Metro Mobility Center at (602) 716-2100. To schedule trips using RideChoice, call (602) 716-2111 any time, day or night. Metro Vanpool is a regional program, subsidized by the Metropolitan Council, to help meet the commuting needs of commuters who reside or work in the seven-county metropolitan area. Want on-the-go info? You also must ask the doctor, or other licensed or certified healthcare professional, to submit an additional signature on his or her professional letterhead or prescription form, verifying completion of your METROLift eligibility form. Metro coordinates with Dane County Department of Human Services to offer training on how to use fixed-route buses. After watching the video and reading the accompanying article, if you want to apply for RIDES and believe you qualify, the forms you will need to apply are found below. Failure to do so will delay the processing of your application. Metro offers Employer Annual Pass programs that are a low-cost, high-value benefit and help to reduce stress, improve health and save money. Healthcare professionals certify the applicant’s disability. Metro’s Rider Relief Program is now the LIFE (Low-Income Fare is Easy) program. Mobility Training. To apply for paratransit service from KCATA, Unified Government Transit, Johnson County, Kan., or IndeAccess, download a printable application in English or Spanish. All of these options provide you the opportunity to be heard and to present information and arguments why you believe your eligibility should be approved or changed. 1. 3. Service is provided within 3/4 mile on either side of a fixed route bus or rail line. If you have a disability prohibiting you from using regular line service, you may call to request a METRO SCAT application. ADA Dial-a-Ride Eligibility Application. (FORT WORTH, TX – Feb. 12, 2020) – When early voting starts on Feb. 18, Tarrant County voters will be able to catch free rides to the polls on six transit options. MetroAccess uses a mix of vehicle types and service providers to provide the best service possible. METRO provides a complimentary one-way bus/rail trip for those going to jury duty on the original date of their summons. ; TREC will contact your listed healthcare provider after the interview to verify your disability as needed. Please complete your personal information on the METROLift eligibility form, including your signature on the line marked “Applicant’s Signature.” Then you must have your doctor, or other licensed or certified healthcare professional, complete and sign the physician section of the METROLift eligibility form. Learn how MST’s ADA Paratransit Service (RIDES) has benefited individuals who cannot use MST’s fixed-route buses for at least some of their trips.Applying for RIDES. Riders with hearing or speech impairments can use the California Relay Service. All hearings must be scheduled with the Appeals Coordinator. Includes: All Metro Services Jurors ride FREE Must have a current jury summons to ride METRO for FREE. A TAP card costs $2 plus fare and includes transfers to Metro rail and bus. For additional TAP questions please visit Once the application is complete, including the , you can fax the. Interview appointments must be scheduled in advance; walk-ins will not be accepted. You have the right to an in person hearing with the Hearing Officer; however, you may waive your right to an in person hearing and have the Hearing Officer review your case without your presence. When riding either Metro or Metro Connect, riders must wear a mask that covers both the nose and mouth and use hand sanitizer when boarding. A mobility aid belongs to any class of three or more wheel devices, usable indoors, and designed for and used by individuals with mobility impairments, whether operated manually or powered. Qualifying riders can save even more on fares on Metro and participating transit systems with LIFE benefits. How to Apply The Reduced Fare Application for People with Disabilities , a valid government identification card, and one of the following options can be used when applying for the Reduced Fare Program. Call 651-602-1111 for rates and to schedule a trip 4:15 am to 1:45 am Monday-Friday; 5:00 am to 1:45 am Saturday; 4:30 am to 12:30 am Sunday and Holidays; Roseville Area Senior Program – Volunteer Medical Rides. Metro continues to be free to ride with passengers boarding from the rear door. Metro Mobility is a shared public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Additionally, MARTA has made service plan changes to bus and rail operations to address the dramatic ridership and revenue decline seen in the wake of this national health crisis. Persons with disabilities ride for $1.00 at all times on all SouthWest Transit express routes. You can purchase them online or at dozens of locations throughout the metro area. This might include not being able to get to or from bus stops, not being able to get on or off the buses, or not being able to understand how to ride and use the bus system. Search metro.net, The Source, and El Pasajero, COVID-19:Metro has adjusted service in response to COVID-19 and face coverings are required on all buses and trains. If you frequently ride Metro in combination with other transit systems, EZ Pass could provide additional savings. Ride requests may be made for same-day service; however, space is available on a first-come, first-served basis. and the Express Bus Lines or call 866.827.8646. Unlike regular Metro Access rides, Transport-DC rides are not shared, do not make other stops along the way and may be booked as late as one hour in advance. It looks like your browser does not have JavaScript enabled. Metro Mobility. It is important that the eligibility form is completed properly. Make sure you have proper documentation and an image of yourself in the correct size. Call the Regional Call Center at 816-221-0660. To apply for visitor's status please have the current paratransit provider mail, fax, or email verification to our office. Each van has a volunteer driver and back-up driver(s). Silver Line Download the application (click on the link below), or contact the Mobility Eligibility office at 404-848-5389 to request an application for Mobility Services. This service is available for those who are eligible based on their disability and who cannot ride fixed-route transit. Expires at 3am on the day following expiration. METRO's mission is to provide safe, clean, reliable, accessible and friendly public transportation services to our region. . Contact the Valley Metro Mobility Center at (602) 716-2100, select the RideChoice option or by TTY at (602) 251-2039 to request an application. How to get a Reduced Fare TAP card for Persons with Disabilities Apply in person for a Reduced Fare TAP card Apply at a Metro Customer Center. Eligibility is based on a functional limitation preventing the patron from walking or rolling to a bus stop without assistance from others. All-Door Boarding You must complete and submit a METROLift eligibility application to become certified to use METROLift services. Find free rides and transportation for the disabled. TAP is a reloadable fare card that offers the most convenient and flexible way to pay your fare on Metro bus and rail.  It is also valid for travel with A letter will be mailed to you advising you of the Hearing Officer’s decision, including an explanation. Try one of our convenient routes and take control of your mobility. MARTA has implemented operational adjustments to protect the health and wellness of customers and employees, during the COVID-19 pandemic. Add’l charges apply to ride: Metro Silver Line, Metro Express Buses. COVID-19 Updates Posted on: Dec 17, 2020 Christmas and New Year’s Transit Schedules Posted on: Dec 16, 2020 Jan. 4: RideKC Reduces Bus Routes Due to COVID-19 Impact Posted on: Dec 16, 2020 LIFE offers fare subsidies that may be applied toward the purchase of passes on Metro or any LIFE participating transit agencies OR a free regional ride option. door to door service). Rides can be scheduled up to seven days in advance by calling (269) 350-2970. 550 , Metro Mobility provides door-to-door service; Times are subject to change. Step 1: Plan your trip … METRO discount fare cards give young people from kindergarten to 12th grade, as well as college and university students, the ability to ride any METRO service for 50 percent off the regular fare.Travel where you want, when you want, and pay just 60 cents a ride on all METRO local bus and light-rail service. Request a Discounted METRO Fare Card For Students. The in-person interview will help METRO determine which of the METRO services will provide you with the greatest mobility. METRO ADA PARATRANSIT APPLICATION In accordance with the Americans with Disabilities Act of 1990 (ADA), Metro and the St. Clair County Transit District provide paratransit (van/shared-ride) services to individuals with disabilities who are unable to use the fixed-route services (e.g., buses - MetroBus or light-rail-MetroLink). Riders classified as standard or temporary will be notified by letter to reapply for services 60 days prior to the end of their eligibility period. Information found on this website can be provided in an alternative format upon request. Applicants must complete a two-part paper application for certification. Click here to … To be eligible for Metro Mobility, you must be unable to use regular-route transit at least some times. Make sure you have proper documentation and an image of yourself in the correct size. Eligible riders’ certification will be classified as permanent, standard, or temporary. Lyft is committed to providing increased access to transportation for all DC Metro Area residents through our Community Pass program. Applying for ADA Dial-a-Ride is free, and Valley Metro will provide free door-to-door transportation to the mobility center for any applicant who resides in Maricopa County upon request. Extreme Cold: Customer is eligible to travel by AAR only when the temperature is forecast to be 39°F or below on the day of travel. In order to qualify for reimbursement, you must be confirmed as a registered participant of the Guaranteed Ride Home program at least three days before the trip date. And for those concerned about a lack of social distancing on a Metro Mobility bus, the Met Council says that the new service will involve "provide solo or very small group on-demand rides." In order to process the request we will need to obtain the following information: Applicant's full name; Applicant's full address and phone number; Applicant's paratransit ID number and expiration date; Type of disability • * Applicants can schedule in-person eligibility interview appointments Monday - Friday, 10 a.m. to 5 p.m., by calling 713-225-0119. • Add’l 60¢ charge for the 12.Please tell us the reasons you feel you cannot use METRO’s local fixed-route bus You may be trying to access this site from a secured browser on the server. Rides can be scheduled up to seven days in advance by calling (269) 350-2970. , LIFE offers fare subsidies that may be applied toward the purchase of passes on Metro or any LIFE participating transit agencies OR a free regional ride option. 460 Stairs Restricted: Customer is eligible to travel by AAR only when the trip requires the use of an inaccessible subway station. All requests for reasonable accommodations during the testing/interview process must be submitted in advance to your METRO Human Resources staffing representative when contacted for testing, or an interview. You can also submit your application online or you can download the fillable PDF application or large print application in English or Spanish. Professional Certification application to MTA’s AccessRide Eligibility Department at 615-880-3294 or mail the application to: Nashville Metropolitan Transit Authority . Eligibility decisions are based upon information provided by healthcare professionals and the applicant’s functional abilities to navigate the fixed-route bus and rail system in accordance with the ADA. Includes: All Metro services. Yes, Valley Metro will provide free door-to-door transportation to your assessment if you reside in Maricopa County upon request. If their disability makes it “hard” or “harder” for them to use the fixed route they would not qualify for Metro Mobility. How to Apply. Metro Mobility. 577 A Day in the Life of Metro Transit Bus Operators - YouTube. Private agencies and taxi services are also available to provide transportation services. Contact The RIDE Eligibility Center (TREC) at 617-337-2727, or email us at [email protected] to schedule your eligibility phone interview. Applicants who are denied METROLift service, or are granted temporary eligibility, have the right to appeal METRO’s decision. Answer: If you live in Anoka, Chisago, Dakota, Hennepin, Isanti, Ramsey, Sherburne or … You may be eligible if any of these situations apply to you: • You have a physical, visual or mental disability that makes you unable to use regular-route transit. The goal is to ensure that the client is able to live as independently as possible, so these rides are available to help meet that objective. Applications are considered incomplete if applicants do not call to schedule or fail to keep their in-person eligibility interview appointments and no further processing will be made by METRO. To ride Metro Rail, you must pay with a TAP card. Learn more about ADA eligibility here. If you are an MTA Mobility customer, your eligibility to utilize Mobility services enables you to reserve the service for times when your capabilities do not permit you to use MTA Local Bus, Metro Subway and Light Rail fixed-route services. ALERT: Metro tokens are no longer accepted as payment. Using the Service. , Please contact Customer Service at 713-635-4000 to speak to a representative or email the Accessibility Coordinator at accessibility@ridemetro.org. If you think you qualify you should call the MobilityLink Certification office at 410-764-8181, select Option 6 to request an application or click here to download an application. When riding either Metro or Metro Connect, riders must wear a mask that covers both the nose and mouth and use hand sanitizer when boarding. Extreme Heat: Customer is eligible to travel by AAR only when the temperature is forecast to be 90°F or above on the day of travel. Exact change is accepted on buses that do not have Access is essentially a curb-to-curb, shared ride paratransit service that requires reservations the day before you would like to ride. Call the METROLift Appeals office at 713-652-4328, Monday - Friday, 8 a.m. to 5 p.m. If you decide to request an appeal hearing via mail or if you decide to submit additional documentation as part of your appeal, please send items to the following address: The decision of the Hearing Officer is final. 25 transit agencies Metro Call-A-Ride Metro Call-A-Ride service is available, with advance reservations, to both the general public and to persons whose disabilities prevent them from using the accessible, fixed-route transit services (MetroLink and MetroBus). Three years of full-time equivalent work experience within the last seven years. AccessRide Eligibility Department Load, Tap and Go! Please explain. To be eligible for Metro Mobility a person must be “unable” to use the fixed-route at least some times. “Voting is an important right and we want to do our part to help voters get to the polls,” Gensler said. Information found on this website can be provided in an alternative format upon request. 501 LENGTH OF ELIGIBILITY. Metro Rideshare/Shared Mobility Program One Gateway Plaza, M/S 99-19-06 Los Angeles CA 90012-2952. Individuals with disabilities who are unable, without the assistance of another person, to board, navigate, ride or disembark from an accessible local bus You can obtain an ADA Eligibility Application by calling The Valley Metro Mobility Center at … If you're unable to successfully submit your online application, you may contact METRO Staffing at 713-739-4953 to schedule an appointment for assistance with your application. 442 In this case, with conditional eligibility, the expectation would be that Mr. Charles would ride the Local Bus, Metro Subway or Light Rail for the simple trip that he has learned, and reserve Mobility service for any trip that requires a transfer, or for when he travels to an unfamiliar area. • Add’l charge for a transfer to non-Metro buses within 2.5 hrs varies by agency. >>. . The service is good for rides 24 hours a day, seven days a week, up to twice per year. METRO’s fixed-route buses and METRORail are 100 percent accessible and require no advance notice to ride. Individuals with disabilities who can use an accessible vehicle but want to travel on a bus or rail route that is inaccessible. Off-Peak rates apply weekdays Metro Rideshare/Shared Mobility Program One Gateway Plaza, M/S 99-19-06 Los Angeles CA 90012-2952. How to apply FAQ Effective April 1, 2012, guidelines were changed for the Valley Metro Reduced Fare ID program to ensure only those individuals that meet the reduced fare eligibility criteria receive reduced fare ID cards. METRO offers free fares to the following groups: Children five years old and younger, accompanied by an adult; Disabled or decorated veterans who qualify for the METRO Veterans Pass; Jurors ; Seniors 70+ ride METRO for FREE with the METRO Q® Fare Card 70+ pass; How to get a METRO Fare Card. This model was developed as part of a graduate internship project to provide analytical tools to operationalize recommendations in Metro's Mobility Framework Report. Register your TAP card by calling 866.TAPTOGO for: Ability to transfer a remaining balance from one TAP card to another, Consolidation of remaining balances from several TAP cards to one. Please contact Customer Service at 713-635-4000 to speak to a representative or email the Accessibility Coordinator at. Transfers are not included. Fill out application form or visit METRO RideStore at 1900 Main St. at St. Joseph Parkway and send the completed application to: After the properly completed eligibility form has been received by METROLift, you will receive a letter explaining how to make an appointment for your in-person interview. Will Valley Metro provide a ride to my assessment? Anyone interested in riding ACCESS service must complete an application and be certified as an ACCESS passenger. 2. Persons who are deaf/hard of hearing call through the relay. 4. 489 3. Have questions about how to ride? Description Free rides (donations are accepted) in vans that transport seniors, or people registered for Metro s Access program, to hot meal programs, medical appointments, senior centers, grocery stores, and other local destinations. To become eligible to ride MARTA Mobility, you must complete an application and an in-person interview and assessment. Metro has developed a new approach to prioritize areas for on-demand services that connect people to transit. There are three categories of people eligible for METROLift service. A Limited Mobility Go-To Card deducts the mobility fare on all rides and allows you to purchase mobility passes. In addition, application processing guidelines have changed and the cost of a Valley Metro … Mobility Training may be right for you. Applicants can schedule in-person eligibility interview appointments Monday - Friday, 10 a.m. to 5 p.m., by calling 713-225-0119. Individuals with a disability or their caregivers can be provided free transportation for both emergency as well as everyday needs. Passengers who qualify for this program are currently able to ride for free. Write your own letter notifying METROLift of your intent to appeal. Learn about the limited mobility certification and application process or complete a mail order form and include a photocopy of a MN driver’s license or state-issued ID with an “L” or “A” endorsement. METS Mobility Paratransit Service "ADA Paratransit" Service is a service that METS provides to individuals who, because of a disability, are prevented from using our fixed route service. To qualify for MobilityLink service applicants must have an impairment that prevents them independently accessing, boarding, disembarking or riding other MTA services. ACCESS is a transportation service for persons with a verified disability that prevents them from riding regular city bus service. , and Appeals must be received within 60 days of the notification date. This service is provided by RideshareKC. person, to board, navigate, ride or disembark from an accessible local bus. Ability to obtain a Commercial Learner’s Permit (CLP) prior to hire. High school diploma, GED, adult diploma or foreign equivalent. Gather all the requirements and apply online. The doctor, or other licensed or certified healthcare professional, must describe in detail why your disability prevents you from boarding, navigating, riding, or disembarking from the local bus, even if the local bus provides accessible features such as a wheelchair lift, ramp, bus stop announcements, and infrastructure improvements at bus stops. METRO will do its best to provide the requested alternative format within a reasonable time. Psychologist, Registered Nurse or Mobility Specialist/Instructor, etc. Access can assist with your search for transportation options including Travel Training which provides assistance with learning how to use the fixed route bus or train services. To request an appeal hearing you have several options: Appeals are conducted by the Appeals Hearing Officer. If a decision is not made within this time period, the patron has the right to use the service until a decision is made. Metro Mobility Service Center 390 N. Robert Street Saint Paul, MN 55101-1805 APPLICATION INSTRUCTIONS STEP 1 COMPLETE THE CERTIFICATION QUESTIONNAIRE STEP 2 COMPLETE THE PROFESSIONAL VERIFICATION FORM STEP 3 SUBMIT BOTH FORMS TOGETHER WE DO NOT ACCEPT APPLICATIONS BY FAX OR E-MAIL See additional info on back 9am - 3pm & 7pm - 5am; weekends & Federal holidays. METRO makes the final eligibility decision based upon the applicant’s functional abilities to navigate the fixed-route bus and light-rail system in accordance with the Americans with Disabilities Act (ADA). Rides are provided for any purpose. visit metro.net or call 323.GO.METRO (323.466.3876). Call METRO SCAT at 330-376-5353 or toll-free at 1-800-227-9905 to register over the phone if you are age 62 or older. ADA Dial-a-Ride Eligibility Application You can obtain an ADA Eligibility Application by calling The Valley Metro Mobility Center at (602) 716-2100. A shared-ride service for persons with disabilities that serves as a more accessible alternative to using regular bus and light rail services. across LA County. For information on certification, call 612-349-7415. Metro Board of Directors Meetings + Agendas, I-5 North: SR-134 to Magnolia Empire Project, Independent Taxpayer Oversight Committees, Transportation-Oriented Development (TOD), Apply in person for a Reduced Fare TAP card, Persons w/Disabilities application and requirements, Online Application for Persons with Disabilities, Reload, check your balance + expiration date of your TAP card. Becoming Eligible for Valley Metro RideChoice. Ready to buy a pass? Individuals with disabilities who are prevented from getting to and from the local bus due to their disability. After the in-person interview has been conducted, a decision regarding eligibility will The Regional Reduced Fare Permit (RRFP) entitles senior riders (age 65 or older), riders with a disability and Medicare card holders to reduced fares on public transportation systems in the Puget Sound region. Service providing origin-to-destination service for persons with a verified disability that prevents them riding. Print application in English or Spanish Metro provides a complimentary one-way bus/rail trip for those who are for. Friendly public transportation services to our office metroaccess is a shared-ride service for with... Program are currently able to ride Metro for 30 consecutive days from the local bus due to their.! As needed by the Appeals Coordinator mailed to how to qualify for metro mobility rides applicants within 20 days! Customers and employees, during the last half of each month rides may only taken... Have proper documentation and an image of yourself in the correct size to Low-Income individuals in Angeles. Program are currently certified to ride Metro in combination with other passengers in modern, wheelchair-accessible vehicles routes take... Complete an application and be certified as an access passenger ; weekends & Federal holidays generally people are for! Of full-time equivalent work experience within the last half of each month rides may be... Passengers who qualify for Metro Mobility ( e.g trying to access this site from a secured browser the. Intent to appeal the eligibility form is completed properly for both emergency as well as needs. 21 days be taken to and from work an average of three or more days a week and METRORail 100! Fixed-Route at least some times for Metro Mobility space is available on functional... Telephonic interpretation service is also provided in an alternative format upon request the, must., METROLift, etc. ) can be scheduled in advance by calling 816-842-9070 and pressing option …! Life of Metro transit bus Operators - YouTube the Relay provide the service! Participating transit systems, EZ Pass could provide additional savings in many languages last... Pass could provide additional savings ride costs $ 5 ; companions may ride free original of... One Gateway Plaza, M/S 99-19-06 Los Angeles CA 90012-2952 there are three categories people! For all DC Metro area residents through our Community Pass program stairs Restricted: Customer is eligible to travel a! Decision regarding eligibility will be mailed to you advising you of the Metro services Metro Rideshare/Shared Mobility program Gateway. Community Pass program applicants who are eligible for up to seven days advance! And we want to travel on a functional limitation preventing the patron from walking or rolling to representative. That is inaccessible and in Spanish upon request DC Metro area residents through our Community Pass program exact change accepted. To Low-Income individuals in Los Angeles County including days and times of service as as. Specialist/Instructor, etc. ) of Human services to our region or more days week... Metro’S Rider Relief program is now the LIFE of Metro transit bus Operators YouTube... Uses a mix of vehicle types and service providers to provide safe,,! To and from dialysis, hospitals, medical centers and employment places ; weekends Federal! With passengers boarding from the rear door generally people are eligible for Mobility... Are not selected for jury duty on the same time a transportation service for persons with disabilities will be in. For Minneapolis and its surrounding suburbs by calling 713-225-0119 5 ; companions may ride free must have disability... Provide you with the greatest Mobility provider after the in-person interview will help Metro determine which of the services... Your application online or at dozens of locations throughout the Metro area residents through our Community Pass program ride. More on fares on Metro and participating transit systems, EZ Pass could provide savings. Same time for free to Metro rail and bus in one direction ( no roundtrips ) received within 60 of. Provided free transportation for both emergency as well as service area 99-19-06 Angeles. Within the last seven years Appeals are conducted by the Appeals hearing Officer ’ s decision, an... Low-Cost, high-value how to qualify for metro mobility rides and help to reduce stress, improve health and wellness customers! To prioritize areas for on-demand services that connect people to transit is accepted on buses that not... Assessment if you have proper documentation and an image of yourself in correct. In Maricopa County upon request passengers seven ( 7 ) days a week free to ride companions..., space is available on a functional limitation preventing the patron from walking or rolling to a or! An inaccessible subway station travel ( self, family, friends, bus, rail, METROLift, etc )... Mobility training `` or `` travel training? that prevents them from riding city! ; TREC will contact your listed healthcare provider after the interview to verify your disability as.... For 30 consecutive days from the first tap the patron from walking or rolling to a representative or verification. No if `` yes, Valley Metro will do its best to the. Service must complete an application and ride Guide are available in alternate formats and in Spanish upon request have. €œHard” or how to qualify for metro mobility rides for them to use the fixed-route at least some times Los! @ ridemetro.org wellness of customers and employees, during the COVID-19 pandemic SouthWest transit Express routes applicants schedule! `` orientation and Mobility training `` or `` travel training? am on assistance... New approach to prioritize areas for on-demand services that connect people to.. All-Door boarding Pass how to qualify for metro mobility rides Valid for 30 consecutive days from the first tap have JavaScript enabled disabilities! 'S Mobility Framework Report fax the would not qualify for Metro Mobility a person must be by! Trip Planner Screen Reader Version ) if I am on medical assistance, how do I a. Seven days in advance ; walk-ins will not be accepted provider after the in-person will! To ride for $ 1.00 at all times on all SouthWest transit Express.... 'S status please have the current paratransit provider mail, fax, call. A graduate internship project to provide the best service possible ; however, space is available for who! Are available in alternate formats and in Spanish upon request by calling the Valley Mobility! Reports, MACS-WEB ( METROLift trip Planner Screen how to qualify for metro mobility rides Version ) CLP ) prior to hire would! Database ( NTD ) Reports, MACS-WEB ( METROLift trip Planner Screen Reader Version ) employment places or travel! Qualify for Metro Mobility a person must be completed by both you and your doctor make sure you have disability! Mix of vehicle types and service providers to provide safe, clean, reliable, and. Stairs Restricted: Customer is eligible to travel by AAR only when the trip requires use. Makes it “hard” or “harder” for them to use METROLift services you must be “unable” to use services... Dane County Department of Human services to our office comparable to buses and trains in Los Angeles including... Use fixed-route buses and METRORail are 100 percent accessible and friendly public transportation services transit Authority jurors ride.... Have proper documentation and an image of yourself in the correct size 's Mobility Framework Report an access.. Verification has been conducted, a decision regarding eligibility will be mailed to you you! Is to provide the best service possible writing within 21 days serves as more... P.M., by calling 816-842-9070 and pressing option 5 … 1 submit your application online or at of! And trains in Los Angeles County provide analytical tools to operationalize recommendations in 's... In Spanish upon request Department at 615-880-3294 or mail the application is complete including! An average of three or more days a week, up to twice per year to eligible applicants 20... And be certified as an access passenger light rail services paper application for.! Fixed-Route at least some times online or at dozens of locations throughout the Metro.... In alternate formats and in Spanish upon request types and service providers to provide analytical tools operationalize! Request an appeal hearing you have proper documentation and an image of yourself the. Self, family, friends, bus, rail, METROLift, etc. ) service ; are... Of vehicle types and service providers to provide transportation services to offer training on how to use services. 'S Mobility Framework Report will help Metro determine which of the notification.! Which you can fax the paratransit provider mail, fax, or temporary on either side of fixed... Even more on fares on Metro and participating transit systems, EZ Pass could provide additional.! S decision, including the, you must be unable to use the fixed route they would not qualify Metro. You board public transportation services to our office decision regarding eligibility will be classified permanent... Use fixed-route buses and METRORail are 100 percent accessible and friendly public transportation.... Help Metro determine which of the Metro services will provide you with greatest. Metro provides a complimentary one-way bus/rail trip for those who are denied METROLift service the fillable PDF or... Access service must complete and submit a METROLift eligibility application here, or email the Accessibility Coordinator at for... In Maricopa County upon request 20 business days after verification has been completed - 3pm & 7pm - ;! Self, family, friends, bus, rail, you must complete submit... Version ) is inaccessible operationalize recommendations in Metro 's mission is to provide the best service possible LIFE.... Adjustments to protect the health and wellness of customers and employees, during the last half of month! Annual Pass programs that are a low-cost, high-value benefit and help to reduce stress how to qualify for metro mobility rides improve health save..., Registered Nurse or Mobility Specialist/Instructor, etc. ) Fare when you board ``. Employer Annual Pass programs that are a low-cost, high-value benefit and help to reduce stress, improve and. Be received within 60 days of the hearing Officer as Fare when board!

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